Couple of display issues on the OnePlus 8 Pro emerged after the smartphone went on sale in Europe on April 21.
OnePlus last month issued a statement acknowledging the "green tint" and "black crush" display issues on the newly launched OnePlus 8 Pro. Days after the statement, the company also released new updates that allegedly fixed the display issues. However, users across the Web are claiming that the display problems are still lingering. A user on a Reddit OnePlus community has now pointed out that a OnePlus support executive has acknowledged the "black crush" issue as a hardware defect and the company is offering options including repair, refund, or a replacement. However, OnePlus has not publicly addressed this issue, therefore, more information about OnePlus 8 Pro's replacement/refund policy is still awaited.
OnePlus towards the end of April, tried resolving the known display issues on OnePlus 8 Pro with multiple software updates. The company rolled out OxygenOS 10.5.5 and OxygenOS 10.5.6 updates, however, it seems the green tint and black crush display problems for some users were not fully resolved. A user on Reddit is now claiming that a OnePlus support executive has acknowledged the problem as a "hardware issue" and is offering solutions such as replacement, refund, or repair. Notably, the company has not addressed this in public.
At the moment, the OnePlus 8 and OnePlus 8 Pro models have not yet reached Indian consumers. The company although revealed the Indian pricing, however, the availability of the OnePlus 8 series is yet to be disclosed. Hopefully, OnePlus will resolve these issues before the smartphones reach the Indian consumers
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